Auto Service World
News   November 4, 2013   by CARS Magazine

ACDelco Illustrated Catalog Now Available to Select Users of Epicor LaserCat 3 Interface

Epicor Software Corporation announced that the ACDelco Illustrated Catalog of automotive components will now be available to select users of the Epicor LaserCat 3 electronic catalog interface as well as ACDelco Distributors. The...


Epicor Software Corporation announced that the ACDelco Illustrated Catalog of automotive components will now be available to select users of the Epicor LaserCat 3 electronic catalog interface as well as ACDelco Distributors. The ACDelco Illustrated Catalog helps speed lookups through an advanced, interactive display of vehicle systems and corresponding parts for current General Motors (GM) vehicles through 1992. The displays can be integrated with the distributor’s inventory data for immediate identification of available parts and corresponding prices.

ACDelco Distributors will be able to use an optional button in their Epicor LaserCat 3 interface to access the Web-based ACDelco Illustrated Catalog. Users whose Epicor LaserCat 3 interface is integrated with their business management software can instantly transfer available ACDelco parts to their point of sale screen for invoicing purposes. Epicor representatives will be available to assist authorized distributors and other users in implementing these new capabilities.

“Our Illustrated Catalog is designed to drive efficiency and accuracy at the parts counter,” said Stephen Sigg, eBusiness manager, General Motors Customer Care and Aftersales. “By integrating this resource into the all-makes Epicor LaserCat 3 interface, our channel partners can empower their front-line employees to increase sales and customer satisfaction.”

When users look up a GM application in the ACDelco Illustrated Catalog, they are prompted to select a vehicle system and subsystem. After identifying any specific conditions for the application (optional), the user is presented with a detailed system illustration from GM Engineering data of each available ACDelco part within the subsystem. By hovering over a part in the display, the user can access key product information — including pricing and availability — in an adjacent column. Parts available for ordering can be moved into a cart that is automatically transferred to the Epicor LaserCat 3 interface.

“Today, catalog lookups can sometimes be as complex as the vehicles,” said Phillip Hooge, information systems manager for Full Service Auto Parts, an ACDelco Dedicated Distribution Group (DDG). “The first-to-market integration of the ACDelco original equipment (OE) illustrated catalog into Epicor systems has addressed these complexities for GM vehicles head-on.”

According to Steve Bieszczat, senior vice-president, automotive and marketing, retail distribution solutions for Epicor, customer value was the driving influence in adding the ACDelco link to authorized users’ Epicor LaserCat 3 interface. “The GM team has created a world-class reference tool that will help make parts professionals more proficient on the job,” said Bieszczat. “Access to this tool is another significant benefit of using the industry-leading Epicor LaserCat 3 interface at the parts counter.”


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