BY THE NUMBERS: A look at texting
More than 90 percent of the time, texts are read within the first three minutes after receipt.
Zipwhip, 2019 State of Texting Report
Sometimes it’s just beyond repair!
Bruce Silverson of Hilltop Autopro in White Rock, B.C. had to use his diplomatic skills when a customer brought in a 2002 Mazda Protege with a complaint of "spongey brake pedal." Whe →
Commentary: Coffee and Conversation
SERVICE NOTES By Allan Janssen
For those out there who are curious about how a magazine like this gets made, it starts with coffee. A lot of it, close at hand, and strong.