Auto Service World
News   November 25, 2015   by CARS Magazine

Burlington workshop sets out to improve your diagnostic skills


Mark Lemay and Kelly Bennett will be holding a 2-day workshop in Burlington, Ontario this December 4th and 5th.

This workshop will include:

  •  How to create “recipes” for selling diagnostic work that will ensure you get paid for all your diagnostic sales.
  •  Over a dozen customizable customer forms guaranteed to provide more accurate information to your technicians.
  •  How to calculate and customize accurate diagnostic labor rates
  •  A detailed matrix for selling diagnostic work complete with dollar amounts to quote to your customers
  •  What the appropriate sold times and exact procedures to be followed by the technician for each category of diagnostics
  •  How to create “recipes” for selling diagnostic work that will ensure you get paid for all of your diagnostic sales.
  • Building a game plan for problem vehicles
  • A range of diagnostic scenarios and techniques

The workshop costs $585 per person and includes 2 full days of training, hot lunches, a binder, workbooks, handouts, electronic forms, follow- up & more.

Click here for the registration form.

Selling & Doing Diagnsotics with Mark Lemay Flyer Final Our Reg Info


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