BY THE NUMBERS: October 2018

Statistics that put the North American automotive aftermarket into perspective.

18%

Average increase in a company’s sales, attributable to positive comments from customers.

Kukui

84%

Percentage of a service facility’s most satisfied customers who consistently say they will definitely recommend the shop to others.

2018 J.D. Power Canada Customer Service Index Long-Term Study

77%

Percentage of fuel and maintenance dollars the average Canadian household stands to save by driving electric vehicles.

2 Degrees Institute

90%

Industry experts agree that while half of new vehicles will be electrified by 2025, at least 90% of vehicles in operation will be equipped with internal-combustion engines for decades to come.

Wards Auto

50%

Percentage of customers who choose a premium oil filter when they do their own shopping, demonstrating their willingness to pay for quality.

Fram Group

70%

Percentage of vehicles on North America roads that have at least one low tire. Nearly half (44%) of all drivers say they don’t check their own tire pressure.

Tire & Rubbers Association of Canada

$8,539.50

Amount the average Canadian owes in non-mortgage consumer debt.

Ipsos Global News

US$9.9 billion

Expected global sales of automotive lifts by the end of 2026. That would represent a compounded annual growth rate of 4.1% since 2017.

Automotive Lifts Market report by Fact.MR

18,252

Number of new-car dealerships in the U.S. in July 2018.

Urban Science, mid-year Automotive Franchise Activity Report

3,300

Number of new car and truck dealerships in Canada. Dealerships employ 150,000 people nationwide.

Canadian Automotive Dealers Association