Auto Service World
News   October 29, 2018   by Allan Janssen

BY THE NUMBERS: October 2018

Statistics that put the North American automotive aftermarket into perspective.

Statistics that put the North American automotive aftermarket into perspective.



Average increase in a company’s sales, attributable to positive comments from customers.




Percentage of a service facility’s most satisfied customers who consistently say they will definitely recommend the shop to others.

2018 J.D. Power Canada Customer Service Index Long-Term Study



Percentage of fuel and maintenance dollars the average Canadian household stands to save by driving electric vehicles.

2 Degrees Institute



Industry experts agree that while half of new vehicles will be electrified by 2025, at least 90% of vehicles in operation will be equipped with internal-combustion engines for decades to come.

Wards Auto



Percentage of customers who choose a premium oil filter when they do their own shopping, demonstrating their willingness to pay for quality.

Fram Group



Percentage of vehicles on North America roads that have at least one low tire. Nearly half (44%) of all drivers say they don’t check their own tire pressure.

Tire & Rubbers Association of Canada



Amount the average Canadian owes in non-mortgage consumer debt.

Ipsos Global News


US$9.9 billion

Expected global sales of automotive lifts by the end of 2026. That would represent a compounded annual growth rate of 4.1% since 2017.

Automotive Lifts Market report by Fact.MR



Number of new-car dealerships in the U.S. in July 2018.

Urban Science, mid-year Automotive Franchise Activity Report



Number of new car and truck dealerships in Canada. Dealerships employ 150,000 people nationwide.

Canadian Automotive Dealers Association


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