Think you know all there is to know about the automotive repair and service world? Bob Greenwood would argue that’s a dangerous position to take in the modern automotive aftermarket.
Know-it-alls are people who have stopped learning. These days you have to have a strategy of constant improvement to succeed in the repair and service game.
Bob’s back for a third season of Greenwood’s Garage, exclusively on Auto Service World. He has moved out of the bays and into the office to help you run your business better.
In the first episode, he takes a look at what it means to be a professional. A piece of paper that says you are “certified” is not enough these days. Professionalism requires certain behaviours, expansion of knowledge and much more.