Auto Service World










  • EYE SPY: Bottoms up!
    Bottoms up!   Blake Laidlaw of Hockey’s Automotive in Atwood, Ont. found an unusual dust cap on one of the wheels of this 2000


Knowledge Centres
News & Features

Advancing Vehicle Technology: Friend or foe?

In this, the final article in a seven-part series sponsored by Chevron, reporter Jacob Stoller looks at how shop owners should view the disruptive technology on the horizon of the automotive industry. The short answer is it’s not all that bad! By Jacob Stoller

News

Dorman to launch new training program

Mike Kealey, executive vice president, commercial for Dorman Products, announced an ambitious new program to offer hands-on training to the aftermarket. The company will continue to offer online training, but is augmenting it with in-class training that will discuss real

Features

Acquiring know-how in the virtual world

In the third of a series of articles sponsored by Chevron, reporter Jacob Stoller looks at the technology used to power realistic gaming environments… and when it might be coming to the automotive repair shop. By Jacob Stoller Picture this

News

Modern CRM is all about stronger relationships: Greenwood

Customer and client relationship management requires more detail than ever before, says management consultant Bob Greenwood. He offers food for thought on an enormous topic that affects almost every aspect of the business. Successful shops are built, he says, on

Features

Is the symbolism of car ownership becoming outdated?

By Adam Malik By 2025, nearly half of car owners will be ready to throw away their car keys. The thought that some people might not want to have a vehicle of their own is a shocking one –particularly to

News

Modern CRM is all about stronger relationships: Greenwood

Customer and client relationship management requires more detail than ever before, says management consultant Bob Greenwood. He offers food for thought on an enormous topic that affects almost every aspect of the business. Successful shops are built, he says, on

Features

Uni-Select set to launch new auto repair banner program

Bumper to Bumper Auto Service is designed to promote customer loyalty, and let service providers to stand out in their communities.