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Brampton parts store joins the Vast family
By Allan Janssen
The courtship lasted about seven years, but it was never really in doubt that Robin’s Auto Parts in…
EyeSpy: Nothing but broken brakes!
Brakes are a key safety item on any car, but you wouldn't know that by the way some motorists take…
Powering Up: A look at battery technology
By Geoff Kirbyson
You might not know it – or even hear it – but there’s a revolution going on under…
Greenwood: Growing Through Diversification
By Bob Greenwood, AMAM
With service intervals changing due to advanced vehicle technology, holding onto standard methods of doing business can…
Women’s Leadership Conference tackles industry issues
By Melissa Summerfield
More than 200 women from across North America converged on Detroit for a Women’s Leadership Conference offering two…
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How routine works builds loyal customers
By Allan Janssen The concept of customer loyalty – creating it, sustaining it, nurturing it – has been a hot topic in bus →
BY THE NUMBERS: A look at texting
3 minutes More than 90 percent of the time, texts are read within the first three minutes after receipt. Zipwhip, 20 →
Sometimes it’s just beyond repair!
Bruce Silverson of Hilltop Autopro in White Rock, B.C. had to use his diplomatic skills when a customer brought in a 2002 Mazda Prot →
Commentary: Coffee and Conversation
SERVICE NOTES By Allan Janssen For those out there who are curious about how a magazine like this gets made, it starts wit →-
Jobbers… I would love to hear from you!
By Allan Janssen It is a pleasure for me to be at the front of Jobber News magazine. Jobbers and counterstaff who regularly r →
GREENWOOD: The blueprint for investment
Jobbers can help their clients more than they may think when it comes to a shop being properly stocked. The problem, however, is →
Is the symbolism of car ownership becoming outdated?
By Adam Malik By 2025, nearly half of car owners will be ready to throw away their car keys. The thought that some people →
Our Jobber of the Year: It’s All About the Customer
By Adam Malik At the end of the day, it’s all about your customer. Drew Currie, manager of Motorcade Industries’ Missi →
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Jobbers… I would love to hear from you!
By Allan Janssen It is a pleasure for me to be at the front of Jobber News magazine. Jobbers and counterstaff who regularly r →
COMMENTARY: Coffee and Conversation
SERVICE NOTES By Allan Janssen For those out there who are curious about how a magazine like this gets made, it starts wit →-
Technician Shortage: There is no master key
By Allan Janssen The Automotive Service Association held a ‘Talent Recruitment & Retention’ Panel Discussion at its a →
Expanding AIA participation is good for everyone
By Allan Janssen It’s hard to know how some of the earliest members of the Automotive Industries Association of Canada (AIA →
Knowledge CentresNews & FeaturesRobotics likely to assist but not replace technicians
In the fifth in a series of seven articles sponsored by Chevron, reporter Jacob Stoller looks at how technicians of the future might benefit from wearable tech and robotics geared toward ergonomics and safety. By Jacob Stoller Robots have stoked…NewsCollision study finds room for optimism on labour shortage
A newly released collision repair survey suggests the tech shortage in that industry could be “stabilizing” in the U.S. and Canada. The study of 157 collision-related businesses, conducted by consulting firm Raymond James, dared to suggest the shortage of skilled…FeaturesAcquiring know-how in the virtual world
In the third of a series of articles sponsored by Chevron, reporter Jacob Stoller looks at the technology used to power realistic gaming environments… and when it might be coming to the automotive repair shop. By Jacob Stoller Picture this…NewsDaimler backs new at-home maintenance service
The trend of offering at-home car repair seems to have caught the attention of one of the world’s largest automakers. Daimler AG is a major investor in a new maintenance service that brings certified technicians to a customer’s door. The…FeaturesIs the symbolism of car ownership becoming outdated?
By Adam Malik By 2025, nearly half of car owners will be ready to throw away their car keys. The thought that some people might not want to have a vehicle of their own is a shocking one –particularly to…NewsBrampton parts store joins the Vast family
Robin’s Auto Parts in Brampton is the latest Auto Value member in Ontario.FeaturesAuto Value responds to demand for exact replacements for OE parts
Auto Value launched the fourth in their OE Engine Management Cataloging Program for ignition coils in response to growing demand from consumers for exact replacements and from professional technicians for original equipment parts. “With so many sensors and electronic parts…Sep
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20192019 AIA Northern Alberta Rick Gibson Memorial Fall Classic
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Greenwood’s Garage | Season 3: Episode 6 Collaboration
