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Shop of the Week: Jerry Zister’s Sales and Services Ltd.
Shop of the Week is a weekly column devoted to showcasing the efforts of automotive shops and their teams across…
Automotive aftermarket will likely exceed USD 1,100 billion by 2026, report says
Global Market Insights, Inc. has recently added a new report on the automotive aftermarket industry, which estimates the market valuation will cross…
This new AI tech is helping automotive professionals crack down on COVID-19
A new AI technology that supports facial recognition is making it easier for automotive shop owners and technicians to navigate…
Mitchell’s latest report predicts key trends in auto for 2021
Mitchell International, Inc. recently released its fourth quarter Industry Trends Report for 2020. In this report, industry experts from across Mitchell…
Time to update your wallpaper calendar
Turnkey Media Solutions—publisher of CARS magazine and Jobber News—is making exclusive auto-related wallpaper calendars available for free download.
A new image…
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By The Numbers: Battery Facts
75% Percentage of owners of vehicles newer than two years who get all the recommended maintenance. When the vehicle is between 2 and →
Standardizing ADAS terminology
By Allan Haberman If you think advanced driver assistance systems (ADAS) are brand new on the automotive scene, you might be →
It’s Your Turn: Those dreaded Wheel Locks!
By Bruce Eccles Few things can frustrate my technicians more than a missing wheel key. And nothing spoils the mood →
Five deadly sins at the service counter
By Allan Janssen There are plenty of ways to lose money in a repair shop. Avoiding the pitfalls in the bays, the manager’s offi →-
Off the Shelf: Keep them coming back
By Susan Hitchon There’s no question that loyal clients are highly coveted in any industry. Under stable or normal ma →
Confidentiality in the workplace
By Jeff Mowatt Have you ever had a potential customer who seemed nervous and reserved, rather than excited about doing →
Beefing up suspension and chassis parts
By Allan Janssen Two automotive trends have come together to create new opportunities for aftermarket chassis and suspension manu →
Measuring the productivity of your whole team
By Bob Greenwood Measuring the productivity of individual employees is important in any business. It’s a valuable statistic →
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Podcast Commentary: Staying on top of your website
Auto Service World · 030 COMMENTARY: Staying on top of your website We pick a question from our mail b →
COMMENTARY: Capturing the sale
By Allan Janssen One thing I’ve learned about my cell phone is that it doesn’t like aftermarket sync cords. If I buy a pin →-
Commentary: Fishing for profits? Don’t neglect your marketing!
By Zara Wishloff The extreme changes in the market are putting a spotlight on business philosophy. I have witnessed companies →
Commentary: Should techs HAVE to be certified?
By Allan Haberman It’s hard to believe that some provinces still do not require automotive service technicians to be certif →
Knowledge CentresNews & FeaturesAdvancing Vehicle Technology: Friend or foe?
In this, the final article in a seven-part series sponsored by Chevron, reporter Jacob Stoller looks at how shop owners should view the disruptive technology on the horizon of the automotive industry. The short answer is it’s not all that bad! By Jacob Stoller…NewsAAPEX still offering access to virtual training until Dec. 5
The Virtual AAPEX Experience is offering its training content at no cost to automotive aftermarket professionals until Dec. 5, even if they didn’t register and attend the experience in early November. New users should sign up for on demand access…FeaturesOnline Learning: The changing face of training
By Allan Janssen California-based technical trainer Mike Cleary was all set to come to Vancouver for a Powerstroke Diesel class in the last week of March. The technical class had been scheduled for months, and a good turnout was expected.…NewsLight vehicle sales likely to increase 10% in 2021, study finds
TrueCar, Inc. projects 16 million new light vehicle sales for 2021, an increase of 10 per cent from the previous year. Retail sales are expected to reach 13.9 million, representing an increase of 9.6 per cent from 2020. “The year…FeaturesReport finds driver confusion over vehicle data
Nearly three-quarters of Canadian consumers believe they should own the data their vehicles produce, according to a survey commissioned by the Automotive Industries Association of Canada (AIA). Some 74% of 2,061 survey respondents believe they’re the rightful owners of…NewsHere’s why product knowledge training is crucial to employee success
Training, training, training! We all talk about it, and we all say we have a training plan that provides our employees with all the training they need to do their jobs safely and efficiently. It’s a necessary cost of doing…FeaturesAdvance Auto Parts & Worldpac announce dates for STX 2022
Advance Auto Parts and Worldpac, a wholly-owned Advance subsidiary, today announced registration is open for STX 2022. Offering more training classes and the largest variety of training covering more makes and models than any other aftermarket training event in North…
ASW Conversation: Meet Christine Hogg, our new editor!
100 years in the industry: Frisby Tire celebrates a major milestone
