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By the Numbers: Battery facts
75%
Percentage of owners of vehicles newer than two years who get all the recommended maintenance. When the vehicle is between…
ASW Conversation: Meet Christine Hogg, our new editor!
Auto Service World · 036 Meet Christine Hogg, the new editor of CARS and Jobber News
Allan Janssen introduces Christine Hogg,…
Standardizing ADAS terminology
By Allan Haberman
If you think advanced driver assistance systems (ADAS) are brand new on the automotive scene, you might be…
Eye Spy: The hungover O2 sensor
Doug Gritner of Alexis Creek, B.C., was asked to discover the cause of a check-engine light on this 2002 Pontiac…
By the Numbers: Top 10 vehicle platforms
Top 10 vehicle platforms
1. Volkswagen’s PQ35 (A5) 32,675,765 units (2.6%)
2. Nissan/Renault’s B Platform 24,152,170 units (1.9%)
3. Volkswagen’s NQB 14,420,969 units…
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By The Numbers: Battery Facts
75% Percentage of owners of vehicles newer than two years who get all the recommended maintenance. When the vehicle is between 2 and →
Standardizing ADAS terminology
By Allan Haberman If you think advanced driver assistance systems (ADAS) are brand new on the automotive scene, you might be →
It’s Your Turn: Those dreaded Wheel Locks!
By Bruce Eccles Few things can frustrate my technicians more than a missing wheel key. And nothing spoils the mood →
Five deadly sins at the service counter
By Allan Janssen There are plenty of ways to lose money in a repair shop. Avoiding the pitfalls in the bays, the manager’s offi →-
Off the Shelf: Keep them coming back
By Susan Hitchon There’s no question that loyal clients are highly coveted in any industry. Under stable or normal ma →
Confidentiality in the workplace
By Jeff Mowatt Have you ever had a potential customer who seemed nervous and reserved, rather than excited about doing →
Beefing up suspension and chassis parts
By Allan Janssen Two automotive trends have come together to create new opportunities for aftermarket chassis and suspension manu →
Measuring the productivity of your whole team
By Bob Greenwood Measuring the productivity of individual employees is important in any business. It’s a valuable statistic →
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Podcast Commentary: Staying on top of your website
Auto Service World · 030 COMMENTARY: Staying on top of your website We pick a question from our mail b →
COMMENTARY: Capturing the sale
By Allan Janssen One thing I’ve learned about my cell phone is that it doesn’t like aftermarket sync cords. If I buy a pin →-
Commentary: Fishing for profits? Don’t neglect your marketing!
By Zara Wishloff The extreme changes in the market are putting a spotlight on business philosophy. I have witnessed companies →
Commentary: Should techs HAVE to be certified?
By Allan Haberman It’s hard to believe that some provinces still do not require automotive service technicians to be certif →
Knowledge CentresNews & FeaturesAdvancing Vehicle Technology: Friend or foe?
In this, the final article in a seven-part series sponsored by Chevron, reporter Jacob Stoller looks at how shop owners should view the disruptive technology on the horizon of the automotive industry. The short answer is it’s not all that bad! By Jacob Stoller…NewsAAPEX still offering access to virtual training until Dec. 5
The Virtual AAPEX Experience is offering its training content at no cost to automotive aftermarket professionals until Dec. 5, even if they didn’t register and attend the experience in early November. New users should sign up for on demand access…FeaturesOnline Learning: The changing face of training
By Allan Janssen California-based technical trainer Mike Cleary was all set to come to Vancouver for a Powerstroke Diesel class in the last week of March. The technical class had been scheduled for months, and a good turnout was expected.…NewsCanadian wholesale vehicle sales drop sixth week in a row
In their latest weekly COVID-19 weekly market report, Canadian Black Book reports that Canadian wholesale vehicle prices for cars and trucks declined for the sixth week in a row. As of midnight, Monday November 23, in Ontario both Toronto…FeaturesReport finds driver confusion over vehicle data
Nearly three-quarters of Canadian consumers believe they should own the data their vehicles produce, according to a survey commissioned by the Automotive Industries Association of Canada (AIA). Some 74% of 2,061 survey respondents believe they’re the rightful owners of…News100 years in the tire and auto business: A conversation with Don Frisby
Don Frisby and his team at Frisby Tire in Ottawa, Ont., have reached a rare milestone in our business. The company is celebrating its 100th anniversary this year. Founded by George Frisby in 1920, the family-owned business has rolled…FeaturesOpenRoad Auto Group breaks ground on new Honda dealership
OpenRoad Auto Group is gearing up to start construction of a brand-new Honda dealership in Burnaby. The state-of-the-art facility will be located at the intersection of Byrne Road and Marine Way and will replace the current facility at 6984 Kingsway…
100 years in the industry: Frisby Tire celebrates a major milestone
ASW Conversations: Shad Smereka on Fountain Tire’s national DVI strategy
