.png)
Shop of the Week: Rivers Edge Services Ltd.
Shop of the Week is a weekly column devoted to showcasing the efforts of automotive shops and their teams across…
ASW Conversations: AASA president Paul McCarthy on steering the aftermarket towards a global recovery
Auto Service World · ASW Conversations: AASA's president Paul McCarthy on the aftermarket's global recovery
COVID-19 has existed for more than…
Getting to know the Alliance’s Canadian members: Auto Electric Service
Officially incorporated in 2000, the Aftermarket Auto Parts Alliance now has six members in Canada, 13 in Latin America, and…
Shop of the Week: The Auto Guys
Shop of the Week is a weekly column devoted to showcasing the efforts of automotive shops and their teams across…
Plews & Edelmann CEO is taking power steering in a whole new direction
In early December 2020, Plews & Edelmann appointed Dan Billie to the position of chief executive officer.
A 25-year veteran of…
ASW Conversations: AASA president Paul McCarthy on steering the aftermarket towards a global recovery
ASW Conversations: Mark Lemay says online training is here to stay. Here’s how techs can embrace it.
Podcast: 2020 Shop of the Year winner Erin Vaughan
-
By The Numbers: Battery Facts
75% Percentage of owners of vehicles newer than two years who get all the recommended maintenance. When the vehicle is between 2 and →
Standardizing ADAS terminology
By Allan Haberman If you think advanced driver assistance systems (ADAS) are brand new on the automotive scene, you might be →
It’s Your Turn: Those dreaded Wheel Locks!
By Bruce Eccles Few things can frustrate my technicians more than a missing wheel key. And nothing spoils the mood →
Five deadly sins at the service counter
By Allan Janssen There are plenty of ways to lose money in a repair shop. Avoiding the pitfalls in the bays, the manager’s offi →-
Off the Shelf: Keep them coming back
By Susan Hitchon There’s no question that loyal clients are highly coveted in any industry. Under stable or normal ma →
Confidentiality in the workplace
By Jeff Mowatt Have you ever had a potential customer who seemed nervous and reserved, rather than excited about doing →
Beefing up suspension and chassis parts
By Allan Janssen Two automotive trends have come together to create new opportunities for aftermarket chassis and suspension manu →
Measuring the productivity of your whole team
By Bob Greenwood Measuring the productivity of individual employees is important in any business. It’s a valuable statistic →
-
Podcast Commentary: Staying on top of your website
Auto Service World · 030 COMMENTARY: Staying on top of your website We pick a question from our mail b →
COMMENTARY: Capturing the sale
By Allan Janssen One thing I’ve learned about my cell phone is that it doesn’t like aftermarket sync cords. If I buy a pin →-
Commentary: Fishing for profits? Don’t neglect your marketing!
By Zara Wishloff The extreme changes in the market are putting a spotlight on business philosophy. I have witnessed companies →
Commentary: Should techs HAVE to be certified?
By Allan Haberman It’s hard to believe that some provinces still do not require automotive service technicians to be certif →
