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Some strategies for uncertain supplier times
Flexibility, realistic timelines and booking early are some of the strategies automotive aftermarket suppliers can utilize to take on freight…
ASW Conversations: How shop business has changed
Auto Service World · ASW Conversations: How shop business has changed On the latest episode of ASW Conversations, our host and…
New owner, name for Spectra Premium
About 18 months after announcing financial restructuring, Spectra Premium Industries announced that it has been acquired and will undergo a…
Where independent shops rank in satisfaction
Satisfaction overall in having vehicles serviced remains unchanged as independent shops had a strong showing in a recent study. Satisfaction with…
Welcome to the ‘new normal’ of supplier delays
The landscape has changed for automotive aftermarket parts suppliers and they, along with jobbers and repair shops, should get used…
ASW Conversations: How shop business has changed -
Locking the door
Volvo Cars announced a move in late June that, whether done intentionally or not, will make it harder for independent automotive service pro →
By The Numbers: Battery Facts
75% Percentage of owners of vehicles newer than two years who get all the recommended maintenance. When the vehicle is between 2 and →
Standardizing ADAS terminology
By Allan Haberman If you think advanced driver assistance systems (ADAS) are brand new on the automotive scene, you might be →
It’s Your Turn: Those dreaded Wheel Locks!
By Bruce Eccles Few things can frustrate my technicians more than a missing wheel key. And nothing spoils the mood →-
Off the Shelf: Keep them coming back
By Susan Hitchon There’s no question that loyal clients are highly coveted in any industry. Under stable or normal ma →
Confidentiality in the workplace
By Jeff Mowatt Have you ever had a potential customer who seemed nervous and reserved, rather than excited about doing →
Beefing up suspension and chassis parts
By Allan Janssen Two automotive trends have come together to create new opportunities for aftermarket chassis and suspension manu →
Measuring the productivity of your whole team
By Bob Greenwood Measuring the productivity of individual employees is important in any business. It’s a valuable statistic →-
Podcast Commentary: Staying on top of your website
Auto Service World · 030 COMMENTARY: Staying on top of your website We pick a question from our mail b →
COMMENTARY: Capturing the sale
By Allan Janssen One thing I’ve learned about my cell phone is that it doesn’t like aftermarket sync cords. If I buy a pin →-
Commentary: Fishing for profits? Don’t neglect your marketing!
By Zara Wishloff The extreme changes in the market are putting a spotlight on business philosophy. I have witnessed companies →
Commentary: Should techs HAVE to be certified?
By Allan Haberman It’s hard to believe that some provinces still do not require automotive service technicians to be certif →
