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Aftermarket retail in a freefall? Not at all
The death of the aftermarket retail sector in Canada has been greatly exaggerated. Or, perhaps more accurately, quite wrongly predicted. According…
The mentality shops need going forward
Always plan for the future, have an innovative mindset and embrace opportunities. Those are three tips an automotive repair shop…
How EVs will reinforce the importance of on-board diagnostics
A strong preference for vehicle emission control and the evolving regulatory landscape is propelling the on-board diagnostics (OBD) aftermarket forward. From…
Here’s what’s keeping suppliers up at night these days
The biggest challenge for supply chain leaders in the automotive aftermarket is the unknown. That is, unknown around when shipments…
R2R: Microsoft moving forward for 3rd party repairs
A recent decision from Microsoft could have far-reaching implications in the fight for 'right to repair,' including the automotive aftermarket. According…
ASW Conversations: Keeping oil top of mind in your shop 
ASW Conversations: How shop business has changed -
How EVs will reinforce the importance of on-board diagnostics
A strong preference for vehicle emission control and the evolving regulatory landscape is propelling the on-board diagnostics (OBD) aftermar →
Locking the door
Volvo Cars announced a move in late June that, whether done intentionally or not, will make it harder for independent automotive service pro →
By The Numbers: Battery Facts
75% Percentage of owners of vehicles newer than two years who get all the recommended maintenance. When the vehicle is between 2 and →
Standardizing ADAS terminology
By Allan Haberman If you think advanced driver assistance systems (ADAS) are brand new on the automotive scene, you might be →-
How EVs will reinforce the importance of on-board diagnostics
A strong preference for vehicle emission control and the evolving regulatory landscape is propelling the on-board diagnostics (OBD) aftermar →
Staying safe
Pandemic-related restrictions have loosened and vaccination rates are increasing. But COVID case numbers are increasing as experts confirm w →
Off the Shelf: Keep them coming back
By Susan Hitchon There’s no question that loyal clients are highly coveted in any industry. Under stable or normal ma →
Confidentiality in the workplace
By Jeff Mowatt Have you ever had a potential customer who seemed nervous and reserved, rather than excited about doing →-
Podcast Commentary: Staying on top of your website
Auto Service World · 030 COMMENTARY: Staying on top of your website We pick a question from our mail b →
COMMENTARY: Capturing the sale
By Allan Janssen One thing I’ve learned about my cell phone is that it doesn’t like aftermarket sync cords. If I buy a pin →-
Commentary: Fishing for profits? Don’t neglect your marketing!
By Zara Wishloff The extreme changes in the market are putting a spotlight on business philosophy. I have witnessed companies →
Commentary: Should techs HAVE to be certified?
By Allan Haberman It’s hard to believe that some provinces still do not require automotive service technicians to be certif →
