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APD successfully relaunches fall trade show
Automotive Parts Distributors (APD) held its first trade show since 2013 at Prairieland Park in Saskatoon on the weekend.
The APD…
Uni-Select set to launch new auto repair banner program
Uni-Select CEO Brent Windom announced plans for a new national banner program for automotive service providers. The program — Bumper…
Modern CRM is all about stronger relationships: Greenwood
Customer and client relationship management requires more detail than ever before, says management consultant Bob Greenwood.
He offers food for thought…
Sales of auto accessories booming, new SEMA study says
Some 83 percent of automotive specialty-equipment retailers report stable or growing sales in recent years, dispelling reports of a “retailpocalypse,”…
Commentary: Turning talk into action
Service Notes
By Allan Janssen
There must be modern games like Don’t Break the Ice and Ker-Plunk but I don’t know them.…
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Advancing Vehicle Technology: Friend or foe?
In this, the final article in a seven-part series sponsored by Chevron, reporter Jacob Stoller looks at how shop owners should view the di →
Greenwood: Growth through diversity
By Bob Greenwood, AMAM With service intervals changing due to advanced vehicle technology, holding onto standard methods of d →
CATEGORY FOCUS: Automotive Tools
Recently released products in the automotive repair tools space include: heavy duty die grinders from Snap-on; low-vibration hammers from Ch →
How routine work builds loyal customers
By Allan Janssen The concept of customer loyalty – creating it, sustaining it, nurturing it – has been a hot topic in bus →-
Powering up: A look at battery technology
By Geoff Kirbyson You might not know it – or even hear it – but there’s a revolution going on under the hood of the mod →
The points of the Fraud Triangle
By Adam Malik What does a fraudster look like? Do they wear a ski mask and gloves? A pulled-down baseball hat and sunglasses? →
Jobbers… I would love to hear from you!
By Allan Janssen It is a pleasure for me to be at the front of Jobber News magazine. Jobbers and counterstaff who regularly r →
GREENWOOD: The blueprint for investment
Jobbers can help their clients more than they may think when it comes to a shop being properly stocked. The problem, however, is →
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Commentary: Turning talk into action
Service Notes By Allan Janssen There must be modern games like Don’t Break the Ice and Ker-Plunk but I don’t know them. →
Greenwood’s Garage: How’s your year going?
By Bob Greenwood, AMAM As we head toward the end of the year, it may be time to evaluate the year, and think about wher →-
COMMENTARY: How should OCOT money be spent?
By Lindsey Bakker The closing of The Ontario College of Trades could actually prove to be a great opportunity for the a →
COMMENTARY: Grappling with New Retail Models
Service Notes By Allan Janssen I’m old enough to remember when Billy Joel was relevant. In the late 1970s the music →
Knowledge CentresNews & FeaturesAdvancing Vehicle Technology: Friend or foe?
In this, the final article in a seven-part series sponsored by Chevron, reporter Jacob Stoller looks at how shop owners should view the disruptive technology on the horizon of the automotive industry. The short answer is it’s not all that bad! By Jacob Stoller…NewsSchrader launches new training academy and eTraining courses
Schrader TPMS Solutions has launched a new training brand – Schrader Academy – part of an E-Training course initiative. Schrader Academy is the new brand for all of Schrader’s TPMS training materials, and training initiatives. The brand intends to create…FeaturesAcquiring know-how in the virtual world
In the third of a series of articles sponsored by Chevron, reporter Jacob Stoller looks at the technology used to power realistic gaming environments… and when it might be coming to the automotive repair shop. By Jacob Stoller Picture this…NewsWinter tire use rising dramatically: study
A new survey shows that winter tire use in Canada has risen sharply over the past five years, but driver education about safety benefits remains essential to wintertime road safety. The Tire and Rubber Association of Canada’s 2019 Canadian Consumer…FeaturesIs the symbolism of car ownership becoming outdated?
By Adam Malik By 2025, nearly half of car owners will be ready to throw away their car keys. The thought that some people might not want to have a vehicle of their own is a shocking one –particularly to…NewsModern CRM is all about stronger relationships: Greenwood
Customer and client relationship management requires more detail than ever before, says management consultant Bob Greenwood. He offers food for thought on an enormous topic that affects almost every aspect of the business. Successful shops are built, he says, on…FeaturesCentric Parts wins product award for rotors
Centric Parts, a division of APC Automotive Technologies, earned the prestigious 2019 Best New Product Line award from the Import Vehicle Community for its new GCX Application-Specific Disc Brake Rotor Line. The award was presented at the 2019 Automotive Aftermarket…Mar
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Greenwood | Season 3 | Episode 10 | Today’s CRM
Greenwood | Season 3 | Episode 9 Management Trouble
