Mitchell International, Inc. recently released its fourth quarter Industry Trends Report for 2020. In this report, industry experts from across Mitchell…
Turnkey Media Solutions—publisher of CARS magazine and Jobber News—is making exclusive auto-related wallpaper calendars available for free download.
A new image…
By The Numbers: Battery Facts
75%
Percentage of owners of vehicles newer than two years who get all the recommended maintenance. When the vehicle is between 2 and →
Standardizing ADAS terminology
By Allan Haberman
If you think advanced driver assistance systems (ADAS) are brand new on the automotive scene, you might be →
Five deadly sins at the service counter
By Allan Janssen
There are plenty of ways to lose money in a repair shop. Avoiding the pitfalls in the bays, the manager’s offi →
Off the Shelf: Keep them coming back
By Susan Hitchon
There’s no question that loyal clients are highly coveted in any industry. Under stable or normal ma →
Confidentiality in the workplace
By Jeff Mowatt
Have you ever had a potential customer who seemed nervous and reserved, rather than excited about doing →
Beefing up suspension and chassis parts
By Allan Janssen
Two automotive trends have come together to create new opportunities for aftermarket chassis and suspension manu →
COMMENTARY: Capturing the sale
By Allan Janssen
One thing I’ve learned about my cell phone is that it doesn’t like aftermarket sync cords.
If I buy a pin →
Eye Spy: The hungover O2 sensor
Doug Gritner of Alexis Creek, B.C., was asked to discover the cause of a check-engine light on this 2002 Pontiac Grand Am. The probl →
In this, the final article in a seven-part series sponsored by Chevron, reporter Jacob Stoller looks at how shop owners should view the disruptive technology on the horizon of the automotive industry. The short answer is it’s not all that bad! By Jacob Stoller…
The Virtual AAPEX Experience is offering its training content at no cost to automotive aftermarket professionals until Dec. 5, even if they didn’t register and attend the experience in early November. New users should sign up for on demand access…
By Allan Janssen California-based technical trainer Mike Cleary was all set to come to Vancouver for a Powerstroke Diesel class in the last week of March. The technical class had been scheduled for months, and a good turnout was expected.…
TrueCar, Inc. projects 16 million new light vehicle sales for 2021, an increase of 10 per cent from the previous year. Retail sales are expected to reach 13.9 million, representing an increase of 9.6 per cent from 2020. “The year…
Nearly three-quarters of Canadian consumers believe they should own the data their vehicles produce, according to a survey commissioned by the Automotive Industries Association of Canada (AIA). Some 74% of 2,061 survey respondents believe they’re the rightful owners of…
Training, training, training! We all talk about it, and we all say we have a training plan that provides our employees with all the training they need to do their jobs safely and efficiently. It’s a necessary cost of doing…
TrueCar, Inc. projects 16 million new light vehicle sales for 2021, an increase of 10 per cent from the previous year. Retail sales are expected to reach 13.9 million, representing an increase of 9.6 per cent from 2020. “The year…