The client experience matters.
No doubt that many shops are going through tough times these days. Are you stopping to think, rather than react?
“The most effective way for management to deal with challenging times is to stop, take a deep breath, and examine all business processes currently in place,” says Bob Greenwood in the latest episode of Greenwood’s Garage.
He gives you 10 steps to wow your clients, and it all starts from the moment they drive down the street.
Click here to watch Greenwood’s Garage: Stop and Think during Tough times.